Patient Reviews 2019

I was very impressed with Mr Goyal’s ability to make patient feel at ease while explaining the ailment and the procedure required.
Mr S K, London, October 14, 2019 6:03:10 PM
I am patient of Mr Goyal for long time, he is professional and understanding Doctor, I always have great service and I recommend my family and friends who has eye problems.
Mr A S, London, October 12, 2019 12:16:31 PM
He made the procedure very calming and pain free which was amazing.
Mr WA, Kent, October 12, 2019 11:28:58 AM
Mr Goyal took great care to ensure I understood what was to happen and was reassuring at all times. I could not have received better care
Can RH, London, October 12, 2019 8:00:27 AM
Last time I saw him he didn’t have much time for me and I couldn’t ask him questions.

(Comment from Mr Goyal- On receiving this feedback, Mr Goyal’s office got in touch with the patient and arranged another complimentary consult. Patient chose to have a telephone consult and asked his questions and was fully satisfied. Mr Goyal apologized to the patient that he felt that he could not ask questions in the clinic and reminded him that he always has the option to ask further questions by email as well in future)

Mr H M, London, October 07, 2019 7:44:30 PM
Mr Goyal inspires confidence with his calm and measured manner. Very patient, he fully answered all my questions some of which may have seemed naive.
Mr C N, London, October 06, 2019 1:28:40 PM
Mr Goyal is the most kind, patient, caring and conscientious doctor and surgeon that you could hope for. I am extremely fortunate and grateful to be under his skilful care. Mr EAP London
Mr EAP, London, October 06, 2019 12:00:57 PM
Mr Goyal’s expertise in Glaucoma treatment and the manner of delivery of his services is second to none.
Mr IND, Bexley, Kent, October 06, 2019 10:09:19 AM
Excellent patient care. Mr Goyal a true professional. I feel honoured to be one of his patients.
Mrs D B, Chislehurst, Kent, October 05, 2019 7:18:56 PM
Very thorough and very relaxed.
Mrs P R, London, October 05, 2019 7:09:08 PM
Mr Goyal gives a lot of attention and time to explain the disease and treatment and does not rush
Mr V B, Middlesex, October 05, 2019 5:05:43 PM
The care and concern showed by Mr Goyal was beyond imaginable. My first time treated by him and it was better than i expected. It was as though being looked after by a family member.
Mr F L, Zambia, October 05, 2019 4:06:30 PM
First class care would recommend Mr Goyal
Mr J L, Kent, October 05, 2019 3:13:38 PM
I trust Mr. Goyal implicitly with all aspects of my surgical and on-going care. A man of empathy, with a calm, re-assuring manner, who always makes himself readily available to deal with any concerns I may have.
Mrs S E, Surrey, October 05, 2019 3:05:47 PM
I was very satisfied throughout with Mr Goyal’s clear explanations, patience, calm and reassuring approach during my procedure and with the outcome. Blind in my left eye – and a glaucoma sufferer – it was hugely important to me that my right eye functioned as well as was possible for a 83 year old. As a result, DVLA have sanctioned a 3-year driving licence in place of the previous annual renewal application … Excellent!!
Mr BHG, Sevenoaks, Kent, October 05, 2019 2:49:55 PM
Dr Goyal is extremely professional and precise. He even followed up himself which was really comforting and he was really prompt in responding any query. I am very satisfied with the treatment I received.
Mrs NS, Hendon, October 05, 2019 12:49:55 PM
Mr Goyal provided a very empathetic care to our daughter. He is a highly skilled professional and a great person.
Mrs N S, Kent, October 05, 2019 11:07:41 AM
Mr Goyal gave my eyes an intense check over. I was more than satisfied when I came away from the clinic.
Mrs FB, Kent, October 05, 2019 11:04:37 AM
Kind caring and gentle. Just what you need when someone is dealing with your eyes. Always Totally Brilliant and cannot recommend highly enough.
SN, London, October 05, 2019 10:22:21 AM
Mr Goyal was very conscientious, punctual and understanding in responding to my concerns during and following the cataract surgery. However, he does seem to have used a one-size-fits-all approach in the use of replacement lenses, which may be consistent with the over-all approach of the ophthalmology profession.
Mrs M L, London, October 05, 2019 10:21:29 AM
Mr Goyal has always been very helpful in explaining all about my condition and the treatment for it so as to re-assure me about any concerns I may have had. I know I am in very good hands.
Mrs L J, London, October 05, 2019 10:15:27 AM
It’s reassuring to have regular check ups with mr goyal Who is always attentive and professional in his work
Mrs M L, Chislehurst, Kent, October 05, 2019 10:12:30 AM
My experience with glaucoma was very difficult. However, the care, professionalism and attention of Mr. Goyal have been instrumental in saving my eye. I would definitely recommend him to any patient
Mrs N K, Egypt, October 05, 2019 10:02:06 AM
I have been treated by Mr Goyal over many years and I can only speak very highly of him ,not only for his first class expertise in treating glaucoma but also for his friendly manner which makes always for a pleasant visit.
Mrs J J, Kent, October 05, 2019 10:01:19 AM
Very thorough
Anonymous, October 05, 2019 9:52:24 AM
Very good and caring service Dean S. Kent
Mr D S, Kent, October 05, 2019 9:31:55 AM
Mr Goyal is a friendly, capable and experienced doctor. I recommend him strongly.
Mrs K S, London, October 04, 2019 4:41:09 PM
Consultations, surgery and care were all excellent
Mr H A P, Bromley, October 04, 2019 1:54:34 PM
Mr Goyal explains everything in a concise and understandable manner, his bedside manner is first class.
Mr DJ London, October 04, 2019 11:47:22 AM
I had a very good experience with Dr Goyal. He is very thorough and a true professional.
Mr CP, London, October 02, 2019 6:16:53 PM
Excellent. I have seen Mr Goyal on a number of occasions and always found him to be professional and sympathetic. He explained my condition in detail and even forwarded some follow up information after one of the appointments. I was very happy with how I was treated during my visits and the eventual outcome.
Mrs T M, Kent, October 02, 2019 4:24:42 PM
All my pre-op anxieties, before the first eye was done, turned out to be quite ill-founded and I was much more at ease when it came to taking care of the other eye.
Mr D M, Bromley, October 02, 2019 12:18:52 PM
I appreciated the call from Mr Goyal the day after the operation. Showing care and attention. A very pleasant and professional man.
Mr RI, Kent, October 02, 2019 12:09:29 PM
Excellent care … everything thoroughly explained before the procedure.. made to feel very at ease.. would highly recommend Mr Goyal.
Mrs P B, Antrim, September 30, 2019 9:00:49 PM
My Goyal has a very calming and professional manner and takes the time to explain things fully. I feel confident that my long term eye care needs are being met.
Mrs E S, London, September 30, 2019 2:05:18 PM
Mr Goyal takes time to explain all his decisions and options for treatment. He is always polite and helpful.
Mrs J G W, Kent, September 30, 2019 1:55:42 PM
I am very pleased to be his patient. He has a very pleasant manner and is clearly a leader in his field.
Dr W B, Eltham, September 30, 2019 11:21:17 AM
I am impressed with Mr Goyal’s attention to his patients and the length to which he goes to explain complex issues to them.
Mr K A, London, September 30, 2019 10:32:07 AM
Mr Goyal gave me very good advice, he’s kind and considerate. I’m pleased with my eye operation
Mrs M B, Kent, September 30, 2019 8:57:57 AM
Mr Goyal is extremely clever and I would recommend him to lots of people if they were to ask me.
Mrs V Z, Chislehurst, Kent, September 30, 2019 8:48:10 AM
Very caring and willing to accommodate my needs
Mrs S P, London, September 29, 2019 5:33:09 PM
Mr. Goyal has treated both me and my partner in a very professional and friendly way.
Mr J G, Mottingham, September 29, 2019 1:32:33 PM
Mr Goyal has always provided excellent care, he is patient, explains everything, putting you at ease allowing you to ask any questions.
Mrs P D, London, September 29, 2019 12:53:17 PM
I found Mr Goyal to be a very caring, kind and professional person to deal with, I would recommend him to any of my friends
Ms LE, London, September 29, 2019 12:15:54 PM
Mr Goyal was very pleasant and most approachable. He explained thoroughly to me about the procedure he was planning and gave me ample opportunity to ask questions and put my mind at ease.
Mr L F, Kent, September 29, 2019 12:11:15 PM
I am a very worrying sort of patient but he instils confidence and makes me feel relaxed.
Mrs B B, India, September 29, 2019 12:07:14 PM
Takes time to explain what he is doing and what the results mean
Anonymous, September 29, 2019 10:18:22 AM
Mr Goyal was highly recommended by some friends who are his patients. I wouldn’t hesitate in recommending Mr Goyal to future patients.
Mr A T, Kent, September 29, 2019 9:57:20 AM
Seen on time a big bonus these days. He must see hundreds of patients yet one feels he remembers you and knows you
Mrs V A, Kent, September 29, 2019 8:44:08 AM
Did not offer further treatment over my usual eye consultant
Mrs A- Wales, September 28, 2019 9:01:34 PM
Mr Goyal’s professionalism, competence and reassurance are unparalleled.
Rabbi S H, London, September 28, 2019 8:57:00 PM
Mr Goyal is very competent, experienced and knowledgeable eye surgeon. He puts patients at ease by explaining in a clear and concise way the eye condition and treatment options. I have complete confidence and trust in his abilities and treatment.
Mrs T W, London, September 28, 2019 7:08:42 PM
Very efficient and personable.
Mrs J D W, London, September 28, 2019 7:08:42 PM
Because the eyes are such a vital and delicate area, I felt comfortable, reassured and all my questions were answered.
Ms K S, Surrey, September 28, 2019 8:10:50 PM
Great care was given to explain the operation and good feedback on the outcome.
Mr J W, London, September 28, 2019 6:59:11 PM
Mr Goyal is friendly, professional, and experienced. I appreciate his thorough assessments, evaluations and knowledgeable advice. He is very considerate and thoughtful. Many thanks
Ms J B, London, September 28, 2019 6:26:18 PM
I would like to add that I found Beth Smith’s guidance and help exceptionally good throughout the term of my treatment.
Anonymous, London, September 28, 2019 6:05:48 PM
Very caring, proactive and listens to the patient.
Mr D A, Surrey, September 28, 2019 5:17:29 PM
I don’t know how I could of coped without the superb care I have received from Mr Goyal keeping my Glaucoma under control
Mr L M, Rochester, September 28, 2019 4:56:30 PM
I received good under Mr Goyal and the staff at St Thomas’ Hospital. Aftercare was also good.
Mrs S U, Kent, September 28, 2019 4:36:58 PM
I found Mr Goyal efficient, reassuring, and informative. He answered my questions in language I could understand and was caring after the surgery.
Mr M L B, London, September 28, 2019 4:33:37 PM
Mr Goyal combines ultimate professionalism with incredible reassurance and kindness.
Mrs K C, London, September 28, 2019 4:23:31 PM
Highly efficient and with a very pleasant demeanour
Mr D W, Chislehurst, Kent, September 28, 2019 4:22:08 PM
Mr Goyal did cataract surgery on my right eye. My anxiety level of was very high for first surgery – as 2 of my brothers have lost their eye sight. Mr Goyal’s calm mannerism, detailed explanation during surgery help me enormously. The result post surgery was excellent – my vision was very clear and sharp. It gave me confidence to have my second cataract surgery done within 3 weeks of first surgery. I would not hesitate to recommend Mr Goyal to anyone who needs an experienced and trustworthy eye surgeon.
Mr C P, Northwood, September 28, 2019 4:18:45 PM
He is prompt professional and extremely polite
I trust Mr Goyal implicitly and feel very secure under his care
Ms C F, Bexleyheath, Kent, September 28, 2019 3:18:56 PM
Best eye doctor
Anonymous (Somalia/London), September 28, 2019 3:08:46 PM
Excellent care and service. Thank you so much
Mr P R, Dartford, September 28, 2019 3:00:44 PM
I have always had wonderful care and kindness from Mr. Goyal. He has saved my eyesight and I am so grateful to him.
Mrs R W, Kent, September 28, 2019 2:29:07 PM
I have been under Mr Goyal care for nearly 2 years and have found him to be an excellent and very experienced Surgeon with a superb bedside manner.
Ms S R, Kent, September 28, 2019 2:24:40 PM
Mr Goyal is an outstanding consultant whose treatment I have received a number of times. I can’t recommend him highly enough.
Mr R N, London, September 28, 2019 1:45:08 PM
I suffered an allergic reaction following my treatment but Mr Goyal could not have been more caring and concerned. I was shown every consideration and took more of his time than most patients, I’m sure. My problem was dealt with to my total satisfaction and I would have no hesitation in highly recommending any of my family or friends to consult Mr Goyal.
Mr J A, Kent, September 28, 2019 1:22:05 PM
Mr Goyal provided good care. The operation was a success.
Mrs C O, Nigeria, September 28, 2019 12:48:53 PM
Excellent care and follow-up.
Mr P J, Bexleyheath, Kent, September 28, 2019 12:45:31 PM
Very good and reassuring
Mrs J W, September 28, 2019 12:23:59 PM
I have been under the care of Mr. Goyal since past 2 years and I can say that he is and expert in what he does and above all a fantastic human being. He makes genuine efforts to get to the root cause of patients problems and treats his patients post thorough investigations. He is extremely diligent and very empathetic. I would highly recommend Dr Goyal.
Mr A J, London, September 28, 2019 10:55:56 AM
Mr Goyal has my complete confidence. He is clearly an expert in his field, but importantly is genuinely caring and a nice person, with whom I feel at ease.
Mr D C, Kent, September 28, 2019 10:34:18 AM
Having been a patient of Mr. Goyal for several years, I have always found him to be extremely caring, informative and supportive. The care provided at all times clearly demonstrates that Mr. Goyal is a leader in his field.
Mr J J, Kent, September 28, 2019 12:53:09 AM
I feel very confident that l am receiving the best care and advice from Mr. Goyal who has been looking after me since l was diagnosed with high ocular pressure 5 years ago. He is always extremely professional and patient when explaining treatment options and his calm manner is very reassuring. Mr. Goyal always responds promptly to emails when l have any concerns and genuinely cares for his patients. He was recommended to me as one of the best glaucoma consultants and l feel very fortunate to be under his care.
Ms J B, Kent, September 27, 2019 8:20:36 PM
Absolutely excellent care. Always friendly and very helpful.
Mrs R C, Rochester, September 27, 2019 5:07:19 PM
Mr. Goyal always makes me feel at ease and is very understanding. I have complete confidence in his treatment and trust his advice. I think that he really cares about his patients and always wants to ensure they understand what is happening.
Mrs A S, London, September 27, 2019 3:16:11 PM
I cannot fault Mr Goyal. He has provided an excellent professional service with a caring approach.
Mr J B, London, September 27, 2019 3:08:10 PM
I think Mr. Goyal is superb. His professionalism and manner with patients cannot be surpassed and the way he informs you of what he is going to do whilst you are under his care in an easy to understand way is excellent. There is nothing he has to do, his care is outstanding. Thank you.
Mrs C C, Orpington, September 27, 2019 3:06:10 PM
Very relaxed, attentive care
Mr I H, London, September 27, 2019 1:29:57 PM
Mr Goyal has provided me with excellent care, dealing with both acute and chronic serious conditions. He is the complete professional with a patient friendly approach.
Dr R P, London, September 27, 2019 12:16:46 PM
I have been receiving care from Mr Goyal for over 5 years and have had cataract surgery and treatment and management for glaucoma. Throughout this time he has always fully explained my treatment options and has been available to answer any questions. I know my future care and treatment in in good hands
Mrs J W, Kent, September 27, 2019 12:00:17 PM
Mr Goyle is an excellent Consultant. He has always explained in details to me what the situation is with regard to my eye, and put me at ease. Also he is very caring.
Mrs C M., Sevenoaks, Kent., September 27, 2019 11:42:53 AM
Besides being a top specialist Mr Goyal has a special way to make you feel calm and relieved
Mr F G, Hackney, September 27, 2019 11:37:51 AM
Excellent impressive service
Mr P R F, Hampshire, September 27, 2019 11:01:32 AM
I cannot recommend Mr Goyal highly enough.
Mrs B D, Sevenoaks, September 27, 2019 10:58:02 AM
I could not have asked for better care.
Ms J B, London, September 27, 2019 10:50:29 AM
The service and the care is absolutely perfect and faultless all the time.
Mr B K, Kent, September 27, 2019 10:48:16 AM
For nearly the last two years I have been treated by Mr. Goyal for an aggressive type of glaucoma, and he is committed to doing everything he can to help my sight, taking a personal interest in the case. He is always punctual and attentive and makes sure I understand what we have been discussing. He carries out his procedures in a very professional but caring manner.
Mrs M S, Kent, September 27, 2019 10:50:14 AM
I am very satisfied with Dr. Goyal and his team for the care and treatment. Any questions or concerns were answered promptly. My whole experience was very good.
Mr G T, Dartford, September 27, 2019 10:47:18 AM
Very knowledgeable about my condition and I know I am in safe hands.
Ms S S, Kent, September 27, 2019 10:34:23 AM
Very dedicated–personal care and attention for him is paramount+++
Dr N B F, London, September 27, 2019 10:32:48 AM
Mr Goyal was incredibly kind and went far above and beyond, staying in touch with my husband and I when I experienced chemical damage to my eye. Wouldn’t hesitate to recommend him and he will be my doctor of choice for any eye-related issues moving forwards.
Mrs. G M M, Kent, September 27, 2019 10:26:47 AM
He provides a clear and helpful statement on treatment options. Easy to talk to and inspires confidence.
Mr M D, Sevenoaks, September 26, 2019 11:01:22 PM
Very satisfactory
Mrs J C, Chislehurst, September 26, 2019 7:44:13 PM
I was very apprehensive about having cataract surgery. Mr Goyal put my mind at rest at the first consultation. His friendly and professional approach made the whole process, including surgery, easy. I have no hesitation in recommending Mr Goyal, a first class surgeon.
Mr J B, Chislehurst, September 26, 2019 6:47:31 PM
Mr Goyal has the most calming “bedside manner” and relaxes even the most anxious of patients.
Mr S G, Chislehurst, September 26, 2019 4:40:04 PM
Put me totally at ease. Very nice manner
Mrs B R, Bexley, September 26, 2019 2:21:05 PM
Mr Goyal offers excellent care and individual support and advice. He explains treatment and procedures thoroughly and excels at putting the patient at ease before, during and after procedures. I would highly recommend Mr Goyal.
Mr P F, Kent, September 26, 2019 2:07:59 PM
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